In a bid to facilitate refunds for customers and merchants,PayPal, one of the world’s leading payment platforms, extended the time limit from 60 to 180 days for filing a refund claim, a company official said on Thursday.
The extended refund period will be applicable for all its users covering both goods and services.
“The extended refund period is another step towards improving the user experience and enabling them to manage refunds effectively. An extended refund window is a manifestation of our vision of being a customer centric organisation and an enabler of smoother digital payments,” said the company’s Managing Director Anupam Pahuja.