To ensure transparency in the state police department, Himachal Chief Minister Virbhadra Singh on Friday launched the website on Public Complaint Management System that will monitor and redress the complaints sent by the public.
Speaking on the occasion, Chief Minister said this was a major step towards facilitating the people of the state for registering their complaints online besides ensuring transparency in the police department.
He said that the system had been prepared under crime and criminal tracking network and systems (CCTNS) for prompt redressal of the complaints sent by general public.
Singh said that the system would also assist the police department in monitoring the day-to-day complaints and the people would also save their time for getting required information through RTI Act.
The DGP Sanjay Kumar said that with launch of the website any person can register his complaint at any police station and to any officer online by creating a user ID and password.
A number would be provided to the complainant under this system through which he would be able to track the progress of investigations and status of the case online.
He said that the complainant would also have the choice to which officer he wants to send the complaint based on the nature of the complaint.
The complainant will have to register his complaint on public complaint management system by providing his name, mobile number, Aadhar number, e-mail ID. and detail of the incident.